I began in the mortgage business years ago working with my father. My mother was a realtor so I guess you could say I was born to be in mortgages. I joined NRL Mortgage in 2015 and am excited to work for a full-service lender who really understands the current needs of borrowers today. My sister also works with me, so for us, this is a family business. We take family values to heart and treat every customer with honesty, kindness and patience-what you should expect from family. Find out what it is like to have family take care of your loan.
Me with my parents and my sister, Lynn. She is the operations manager for the branch.
Cynthia recently made the cover of Top Agent Magazine. At NRL Mortgage, Cynthia has consistently been in the prestigious "Presidents Club" as the 2nd highest producing loan originator in the company 5 years in a row!
Cynthia and her team have closed over 3,000loans. She has helped thousands of people and has seen almost every scenario possible. Trust the team that has been trusted for over 20 years.
Awards and Distinctions
Read the article here in the October 2020 issue of NMP with Cynthia Rock
We are currently licensed in Texas and Oklahoma
National Mortgage News Magazine lists Cynthia Rock as a Top Producer for 2020 and 2019. She is ranked No. 178 in the country with a total volume in 2018 of 216 loans.
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See my recent reviews
Efficient and fast service. They were very nice and patient with me. They got all my questions answered and guided me with anything I needed to do. The e-mails I got with information were very helpful.
Mariana C. 06/02/21
Very prompt service, everyone I had correspondence with was very polite and helpful. Very knowledgeable staff and made the entire experience pleasant.
Johnathan F. 05/31/21
Helped every step of the way to make it possible to purchase the house and for that I am thankful.
Idalia G. . 05/17/21
Polite, prompt and available by phone if needed.
Jennie W. 05/08/21
Cynthia was very prompt and professional, along with her team. We knew the first day that we spoke with her we picked the right team! Most definitely will recommend to others. Thank you Cynthia!
Tammy P. 04/25/21
Made the transaction quick and simple 10/10 recommended
Daniel R. 04/19/21
I would love to thank the NRL team on helping me close on my very first home. Since the minute I made the decision to try to buy a home they made everything easy. My family and I couldn’t be more thankful! I highly recommend Cynthia and NRL!!
Mark E. 03/21/2021
Great communication between my lender and myself and my realtor.
Amazing friendly staff. Always very helpful and eager to answer questions and concerns
Jeremy T 03/16/2021
They made this process so easy ! Truly grateful for this team.
Nereida N. 03/15/2021
Cynthia Rock and team did an excellent job with our refi. They kept us informed thru the entire process and simply made us feel like family. I highly recommend them!!
Greg M. 03/09/2021
NRL did any awesome job on financing my house and giving me an amazing interest rate. Great Service! Will be financing my next mortgage with them again.
Thank You Ladies :)
Jackeline G. 02/18/2021
EXCELLENT customer service!
02/15/2021 Candi B
Prompt, courteous, fantastic and amazing to meet all of you and work with you.
She Really helped us and quick to reply with a answer to our questions
Timothy A. 01/11/2021
Took everything out of our hands and made the process very easy. Would highly recommend them to anyone.
David O. 01/08/2021
Cynthia Rock helped me from getting pre-approved for a home loan to making me a first time home owner! Being a single mother at the age of 40, I never thought I could do it alone and never thought it would be so easy, but with Cynthia's help, I am now a First Time Home Owner! Thank you Cynthia & NRL for all your hard work in making this dream come true!
Amy H. 12/20/2020
The entire Cynthia Rock team at NRL were prompt, courteous, professional, and seemed genuinely interested in working the best deal for MY Situation (as opposed to making the most money for their company.) I would highly recommend them to anyone looking to purchase or refinance a home.
Juanda T. 12/13/2020
Amazing team that works hard to make sure you get the best help!
Peyton D. 11/25/2020
Cynthia and her team were absolutely amazing! Very attentive and easy to get ahold of any time I had a question! Made buying our home an easy and a less stressful process! Can’t say enough good things about Cynthia and her team!
Kristena S. 11/26/2020
Cynthia is fantastic and has a top notch staff to walk you through the whole process of buying your home!!
Shawn L. 11/27/20
Thank you all for helping me get the home. And I really appreciate everything you all done for me. Thank you for all for helping me with the loan. Yes I will recommend to you all. Thank you all very much and God bless you all.
Verna L. 10/01/2020
Great experience. Definitely recommend. smooth process. Answered any questions I had, was very quick in getting back to me, and super friendly. Everything was complete by our closing date.
Esmeralda C. 09/16/2020
Everyone was super helpful and kind and made me feel so excited about purchasing my dream home! Forever grateful for each person who helped me in this process.
Alexandra C/ 09/09/2020
You make everything clear and you do your work efficiently and in a timely manner. Your friendly staff makes doing business with you a very pleasant experience. I recommend you to others without reservation. You are a rare group!
Darel R. 08/31/2020
Wonderful experience with Cynthia and her staff helping us along the way with our home buying journey. Received phone calls, texts and emails to update us on the progress of our loan. We are very pleased. Judy S. 08/29/2020
The absolute best team of people I have ever met!!! Great communication skills from every member of the team. Clear easy to follow instructions. Easy team to work with as a first time home buyer we had alot of questions they were always willing to help. Highly highly highly recommend. I can't stress enough best team out there!! ❤❤❤❤
Joey F. 09/09/2020
The videos were awesome to understand and the outstanding communication we had with Cynthia and her team made our first home purchase so smooth and peaceful. We were blessed to have a over the top qualified and professional team in every step in getting in our house. Loralinda C 08/10/2020
Made it so easy made my dreams come true she has a great team thank you for everything 👍!
Armando R. 08/08/2020
Cynthia and her team were absolutely fantastic from day one until the day we closed! She was always and when I say always (She answered every single one of my phone calls) and answered my questions/concerns in an unreliable time frame! I WILL ABSOULTELY be telling and recommending Cynthia to all of my friends, family or anyone else that is looking for a new home! Thank you so much for the incredible experience we had with y'all and restoring our faith in mortgage companies and the whole home buying process!!!! From the McDaniel Family we are forever grateful to Cynthia and her team!!!!
Ty M. 07/10/2020
Awesome and so helpful, very professional team!! Thank you. Tammy M. 07/04/2020
Everyone is very knowledgeable and helpful and a very friendly staff. I commend them on their work with me in my home buying process. I am definitely going to recommend them to friends and family.
Andre J. 06/15/20
Great experience! The house buying process was so smooth thanks to Cynthia and Jenifer! I would highly recommend to others! Thank you so much!
Christina M. 06/12/2020
Such an amazing company! Cynthia Rock and Robin Wise have been angels and a true God send to help me and my family purchase our dream home! I highly recommend NRL for your mortgage needs!
Thank You, I appreciate the guidance and support during the home buying process. The first person that I contacted was a little pushy and verged on the rude side but I am glad that I got pushed through to speak to Cynthia directly.
Katherine R. 05/11/2020
Cynthia and her team were great! Excellent communication providing updates and explanations during the process. Cynthia and Jeni provided warm words of comfort and reassurance at a stressful yet exciting time. A team that definitely goes above and beyond!
Bruce B. 04/30/2020
“Cynthia and her team were the most amazing and helpful people during this Covid-19 crisis. I was on my own relocating to Texas. Cynthia and the team help coordinate everything for myself and family in California to make this process as painless as possible!!! You guys rock!!!”- Brian H. 04/20/20
Very efficient and always gets the job done.
04/10/2020 Vanessa B.
The hardest working group of people I have ever had the pleasure of doing business with. THANK YOU.
Michael L. 04/04/2008
Cynthia stayed on top of everything during our loan process. She answered every question, even the dumb ones...lol. If she says she going to do it you can be rest assured that she, or someone on her staff, will get it done. Very impressed.
Tammy P. 04/25/21
Everyone worked so hard to meet our needs very kind people and answered any kinds of questions we had with no hesitation would definitely recommend
Sylvana T. 05/24/21
I loved the daily updates! And the friendly staff
Raquel I. 05/16/21
It was super fast we ended up with a home much earlier the we expected, very friendly people just a good experience for us
Pedro A. 05/05/21
The NRL Lending team worked fast to get my closing completed. They were very friendly and kept me informed throughout the entire process.
Mark W. 04/21/21
I absolutely love nrl mortgage and especially robin and Cynthia
Great experience. Always available and very helpful.
Vanessa O. 03/20/2021
Exceptionally Responsive through every step of the process.
Chris S. 04/04/21
Amazing communication, have already referred friends to Cynthia!
Hassan K 03/15/2021
Cynthia and her team are professional, courteous, knowledgeable and go the extra mile to make srue the process is done quickly. They took great care of us and kept us in the loop during the whole whole time. I highly recommend NRL Mortgage and the team.
Oscar C 03/09/2021
Soooo happy with everything. Already sending referrals to NRL mortgage — Cynthia Rock.
Oscar C 03/10/2021
Cynthia and her team are professional, courteous, knowledgeable and go the extra mile to make sure the process is done quickly. They took great care of us and kept us in the loop during the whole time. I highly recommend NRL Mortgage and the team.
Shannon C 02/05/2021
Very helpful got me what I wanted and work very quick and made the title company do there job as well and get all paper work together fast to sign and close, very very pleased thank you
Jesus G. 01/14/2021
Great people to work with.
Very professional and very good at what they do.
I will recommend them to any of my friends that would be needing their assistance!
Bea H. 01/11/2021
Great attention to detail, very personalized service. Really wonderful home buying experience.
Justin S. 01/03/2021
I appreciate all the hard work Cynthia did for us.
From the beginning she was upfront about what we needed to do. She always stayed in touch with us every step of the way. Very pleasant to work with even when things got stressful she made sure it would pay off at the end.
Thank you Cynthia!
Jacob P. 12/09/2020
NRL has the most amazing staff. They have been informative throughout the entire process making a very delightful experience. They are very responsive to all questions, dependable and reliable in accomplishing any task at hand and with the upmost and honest professionalism. I would recommend the Cynthia Rock Team to all my friends and family.
Pamela C. 01/10/2021
They helped us from day 1.. Fantastic company to work with and no surprises!! We love our new home and lower rate!!
Kudos to Cynthia and her whole team!!!
Dawn L. 11/21/2020
Cynthia was amazing she was very helpful and explained everything to us step by step kept us informed,updated and noticed us when there was any changes it was an honor working with her and I will definitely tell family and friends she is a go to person for a new home thank you and the rest of the nrl team for all the help and getting us in a new home
Tarence C. 10/27/2020
I will highly recommend Cynthia Rock. She is knowledgeable, professions, organized and is so easy to work with her.
Shahab A. 09/27/2020
The team was very resposive, polite, and helpful. They answered all my questions and I genuinely felt they had my best interest in mind. I would highly reccommens their services.
Emilio L. 09/14/2020
I'm very satisfied with they're service. I thought I would never be able to qualify for home like the one we bought. I would highly recommend them to my friends and family! Thank you very much to the entire NRL PERSONNEL.
Claudio and Nancy D. 11/04/2020
There such a great team. Very friendly and very helpful. Buying a house is very stressful but they made the process flow smoothly and did everything possible to make me have my dream house!! I would highly recommend there services! thank you!!!
Damariss C. 08/30/2020
They made our home buying process so easy!
Emily P. 08/22/2020
I liked how efficient and timely Cynthia was at sending documents as well as keeping us on task about signing them and returning the documents. NRL sought out other professionals to assure our closing documents were completed by the deadline while working with our hectic work schedules and family life. Best mortgage company experience to date!! Andrea L 08/09/2020
Was very helpful with everything.
Joe O. 07/28/2020
Prompt replies. Kind, knowledgeable and above all patient with all of our questions. John J. 08/10/2020
Excellent services, very personable, detailed and kept us updated throughout the entire process. Extremely professional. Will definitely recommend them and use them again. Lemuel A. 07/31/2020
Wow first off very professional and well experienced. Really knows her stuff. Always attentive to what we needed and any questions that we had. Her and her team did everything they could to get me into a house and they did. Even through this whole pandemic and other obstacles we faced they stuck right there with. Highly recommend Cynthia. God bless her and her team.
John C. 07/02/2020
Cynthia and her team I will say is one heck of a team!! They don’t give up on you and your home! They work hard day in and day out to get done what needs to get done. Thank you for the hard work team.
Savannah D. 06/25/2020
Very professional and efficient team that gets results.
Kenneth M. 06/16/20
The whole team at NRL was so nice and answered all my questions. The process went so fast. I know the rest of the journey with them will be great.
Maygan A. 06/03/2020
Very helpful throughout the whole process.
Natalie S. 05/20/2020
Cynthia and her colleagues were heaven sent! They helped us so much with all our millions of questions- we are first time home buyers. They made everything so simple and were ALWAYS so helpful, understanding and BEYOND patient. They were always available to answer any questions we had at EVERY point of this long stressful process. They gave me peace of mind more times than I can count! There aren’t enough words to describe the amazing-ness of this staff!! Courtney K. 05/05/2020
Cynthia and all of NRL Mortgage team was very professional, knowledgeable and great on making buying a home not stressful at all. I will definitely refer anyone that I know buying a home to go through your mortgage company. Alisha R. 04/22/2020
I had a great experience buying my second home everything went smooth and easy! I highly recommend using Cynthia for your lender. My realtor Julie Patton was the best and always answered my questions quickly and helped me through the whole process! Thank you all for helping me get my dream home!
Mason M. 05/18/2020
Kept me informed at all times...letting me know just what I needed to get for the VA...and that is not an easy thing to do... John B. 04/08/220
when getting a V A loan.....keeping everyone including the agent informed is very important to the whole process.....and that was done by Cynthia Rock at all times......gathering all the information that was needed by the V A....was not a easy thing to do......Cynthia made the whole process as simple as could be......
John B. 04/17/2020