Meet Cynthia Rock

 

I began in the mortgage business years ago working with my father.  My mother was a realtor so I guess you could say I was born to be in mortgages.  I joined NRL Mortgage in 2015 and am excited to work for a full-service lender who really understands the current needs of borrowers today. My sister also works with me, so for us, this is a family business. We take family values to heart and treat every customer with honesty, kindness and patience-what you should expect from family. Find out what it is like to have family take care of your loan.

Me with my parents and my sister, Lynn.  She is the project coordinator for the branch.

We are currently licensed in Texas and Oklahoma

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Check us out on Facebook

Read the article here in the October 2020 issue of NMP with Cynthia Rock

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Cynthia and her team have closed over 2,500 loans.  She has helped thousands of people and has seen almost every scenario possible.  Trust the team that has been trusted for over 20 years.

National Mortgage News Magazine lists Cynthia Rock as a Top Producer for 2019. She is ranked No. 178 in the country with a total volume in 2018 of 216 loans. 

Cynthia recently made the cover of Top Agent Magazine.  At NRL Mortgage, Cynthia has consistently been in the prestigious "Presidents Club" as the 2nd highest producing loan originator in the company 3 years in a row!  

See my recent reviews
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NRL did any awesome job on financing my house and giving me an amazing interest rate. Great Service! Will be financing my next mortgage with them again.

Thank You Ladies :)

Jackeline G. 02/18/2021 

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Cynthia and her team are professional, courteous, knowledgeable and go the extra mile to make sure the process is done quickly. They took great care of us and kept us in the loop during the whole time. I highly recommend NRL Mortgage and the team.

Shannon C 02/05/2021

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Very helpful got me what I wanted and work very quick and made the title company do there job as well and get all paper work together fast to sign and close, very very pleased thank you

Jesus G. 01/14/2021

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Great people to work with.
Very professional and very good at what they do.

I will recommend them to any of my friends that would be needing their assistance!

Bea H. 01/11/2021

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Great attention to detail, very personalized service. Really wonderful home buying experience.

Justin S. 01/03/2021

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I appreciate all the hard work Cynthia did for us.
From the beginning she was upfront about what we needed to do. She always stayed in touch with us every step of the way. Very pleasant to work with even when things got stressful she made sure it would pay off at the end.
Thank you Cynthia!

Jessica C.01/03/2021

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Absolutely Amazing

Jacob P. 12/09/2020

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NRL has the most amazing staff. They have been informative throughout the entire process making a very delightful experience. They are very responsive to all questions, dependable and reliable in accomplishing any task at hand and with the upmost and honest professionalism. I would recommend the Cynthia Rock Team to all my friends and family.

Pamela C. 01/10/2021

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They helped us from day 1.. Fantastic company to work with and no surprises!! We love our new home and lower rate!!

Kudos to Cynthia and her whole team!!!

Dawn L. 11/21/2020

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Cynthia was amazing she was very helpful and explained everything to us step by step kept us informed,updated and noticed us when there was any changes it was an honor working with her and I will definitely tell family and friends she is a go to person for a new home thank you and the rest of the nrl team for all the help and getting us in a new home 

Tarence C. 10/27/2020

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I will highly recommend Cynthia Rock. She is knowledgeable, professions, organized and is so easy to work with her. 

Shahab A. 09/27/2020

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The team was very resposive, polite, and helpful. They answered all my questions and I genuinely felt they had my best interest in mind. I would highly reccommens their services.

Emilio L. 09/14/2020

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I'm very satisfied with they're service. I thought I would never be able to qualify for home like the one we bought. I would highly recommend them to my friends and family! Thank you very much to the entire NRL PERSONNEL.

Claudio and Nancy D. 11/04/2020

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There such a great team. Very friendly and very helpful. Buying a house is very stressful but they made the process flow smoothly and did everything possible to make me have my dream house!! I would highly recommend there services! thank you!!!

Damariss C. 08/30/2020

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They made our home buying process so easy!

Emily P. 08/22/2020

 

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I liked how efficient and timely Cynthia was at sending documents as well as keeping us on task about signing them and returning the documents. NRL sought out other professionals to assure our closing documents were completed by the deadline while working with our hectic work schedules and family life. Best mortgage company experience to date!!  Andrea L  08/09/2020

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Was very helpful with everything.

Joe O. 07/28/2020

 

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Prompt replies. Kind, knowledgeable and above all patient with all of our questions.  John J. 08/10/2020

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Excellent services, very personable, detailed and kept us updated throughout the entire process. Extremely professional. Will definitely recommend them and use them again.   Lemuel A. 07/31/2020

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Wow first off very professional and well experienced. Really knows her stuff. Always attentive to what we needed and any questions that we had. Her and her team did everything they could to get me into a house and they did. Even through this whole pandemic and other obstacles we faced they stuck right there with. Highly recommend Cynthia. God bless her and her team.

John C. 07/02/2020

 

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Cynthia and her team I will say is one heck of a team!! They don’t give up on you and your home! They work hard day in and day out to get done what needs to get done. Thank you for the hard work team.

Savannah D. 06/25/2020

 

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Very professional and efficient team that gets results.

Kenneth M. 06/16/20

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The whole team at NRL was so nice and answered all my questions. The process went so fast. I know the rest of the journey with them will be great. 

Maygan A. 06/03/2020

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Very helpful throughout the whole process.

Natalie S. 05/20/2020

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Cynthia and her colleagues were heaven sent! They helped us so much with all our millions of questions- we are first time home buyers. They made everything so simple and were ALWAYS so helpful, understanding and BEYOND patient.  They were always available to answer any questions we had at EVERY point of this long stressful process. They gave me peace of mind more times than I can count! There aren’t enough words to describe the amazing-ness of this staff!!  Courtney K. 05/05/2020

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Cynthia and all of NRL Mortgage team was very professional, knowledgeable and great on making buying a home not stressful at all. I will definitely refer anyone that I know buying a home to go through your mortgage company.  Alisha R. 04/22/2020

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I had a great experience buying my second home everything went smooth and easy! I highly recommend using Cynthia for your lender. My realtor Julie Patton was the best and always answered my questions quickly and helped me through the whole process! Thank you all for helping me get my dream home!

Mason M. 05/18/2020

 

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Kept me informed at all times...letting me know just what I needed to get for the VA...and that is not an easy thing to do... John B. 04/08/220

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when getting a V A loan.....keeping everyone including the agent informed is very important to the whole process.....and that was done by Cynthia Rock at all times......gathering all the information that was needed by the V A....was not a easy thing to do......Cynthia made the whole process as simple as could be......

John B. 04/17/2020

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The entire process was fast and efficient! Great staff, they all worked together as a TEAM!! Willingness to answer ALL my questions, my realtor spoke highly of them, which I was a little skeptical, but turned out to be the right decision. *****I will HIGHLY RECOMMEND NRL Mortgage to ANYONE who is interested in getting a home. Great Staff!!

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A  10 all the way, first class people!!!!

Rodney S. 02/17/2020

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I love how easy you make this process for me. It is such a pleasure to do business with you and you all worked hard and got my loan closed quickly!! Thank you so much!!

Lisa P. 02/05/2020

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Cynthia & her team made first time homebuying a PIECE OF CAKE! they told us what they needed & when we completed everything they informed us step by step what was next. Every fast responses & informative of what was to come closer to closing time. Thank you Cynthia & NRL! 

Marissa M. 02/03/2020

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I like how Cynthia and her team worked in our best interest. They really listened and did their best to match our needs and wants., as well as keeping us informed through the whole process. It felt good to know that htey cared as much as they did. 

LaToya H.  02/27/2020

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Very good comunication. Felt like they really cared about me and my family.  Very helpful and knowledgeable about the whole process.

Beau B. 01/28/2020

 

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Work fast and friendly. 

Benjamin M. 01/18/2020

 

 

 

 

 

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Fast, friendly, great communication, and a wonderful penchant for getting things done.

Von s. 01/11/2020

 

 

 

 

 

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EXCELLENT customer service!

02/15/2021 Candi B

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Prompt, courteous, fantastic and amazing to meet all of you and work with you.

01/28/2021

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She Really helped us and quick to reply with a answer to our questions

Timothy A. 01/11/2021

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Took everything out of our hands and made the process very easy. Would highly recommend them to anyone.

David O. 01/08/2021

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Cynthia Rock helped me from getting pre-approved for a home loan to making me a first time home owner! Being a single mother at the age of 40, I never thought I could do it alone and never thought it would be so easy, but with Cynthia's help, I am now a First Time Home Owner! Thank you Cynthia & NRL for all your hard work in making this dream come true!

Amy H. 12/20/2020

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The entire Cynthia Rock team at NRL were prompt, courteous, professional, and seemed genuinely interested in working the best deal for MY Situation (as opposed to making the most money for their company.) I would highly recommend them to anyone looking to purchase or refinance a home.

Juanda T. 12/13/2020

 

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Amazing team that works hard to make sure you get the best help! 

Peyton D. 11/25/2020

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Cynthia and her team were absolutely amazing! Very attentive and easy to get ahold of any time I had a question! Made buying our home an easy and a less stressful process! Can’t say enough good things about Cynthia and her team!

Kristena S. 11/26/2020

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Cynthia is fantastic and has a top notch staff to walk you through the whole process of buying your home!!

Great job!!

Shawn L. 11/27/20

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Thank you all for helping me get the home. And I really appreciate everything you all done for me. Thank you for all for helping me with the loan. Yes I will recommend to you all. Thank you all very much and God bless you all.

Verna L. 10/01/2020

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Great experience. Definitely recommend. smooth process. Answered any questions I had, was very quick in getting back to me, and super friendly.  Everything was complete by our closing date. 

Esmeralda C. 09/16/2020

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Everyone was super helpful and kind and made me feel so excited about purchasing my dream home! Forever grateful for each person who helped me in this process.

Alexandra C/ 09/09/2020

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You make everything clear and you do your work efficiently and in a timely manner. Your friendly staff makes doing business with you a very pleasant experience. I recommend you to others without reservation. You are a rare group!  

Darel R. 08/31/2020

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Wonderful experience with Cynthia and her staff helping us along the way with our home buying journey. Received phone calls, texts and emails to update us on the progress of our loan. We are very pleased. Judy S. 08/29/2020

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The absolute best team of people I have ever met!!! Great communication skills from every member of the team. Clear easy to follow instructions. Easy team to work with as a first time home buyer we had alot of questions they were always willing to help. Highly highly highly recommend. I can't stress enough best team out there!! ❤❤❤❤

Joey F. 09/09/2020

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The videos were awesome to understand and the outstanding communication we had with Cynthia and her team made our first home purchase so smooth and peaceful. We were blessed to have a over the top qualified and professional team in every step in getting in our house. Loralinda C 08/10/2020

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Made it so easy made my dreams come true she has a great team thank you for everything 👍!

Armando R. 08/08/2020

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Cynthia and her team were absolutely fantastic from day one until the day we closed! She was always and when I say always (She answered every single one of my phone calls) and answered my questions/concerns in an unreliable time frame!  I WILL ABSOULTELY be telling and recommending Cynthia to all of my friends, family or anyone else that is looking for a new home!  Thank you so much for the incredible experience we had with y'all and restoring our faith in mortgage companies and the whole home buying process!!!! From the McDaniel Family we are forever grateful to Cynthia and her team!!!! 

Ty M. 07/10/2020

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Awesome and so helpful, very professional team!!  Thank you. Tammy M. 07/04/2020

 

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Deneed A.  08/07/2020

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Everyone is very knowledgeable and helpful and a very friendly staff.  I commend them on their work with me in my home buying process. I am definitely going to recommend them to friends and family.  

Andre J. 06/15/20

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Great experience! The house buying process was so smooth thanks to Cynthia and Jenifer! I would highly recommend to others! Thank you so much!

Christina M. 06/12/2020

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Such an amazing company! Cynthia Rock and Robin Wise have been angels and a true God send to help me and my family purchase our dream home! I highly recommend NRL for your mortgage needs!

Cheyenne  06/15/2020

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Thank You, I appreciate the guidance and support during the home buying process. The first person that I contacted was a little pushy and verged on the rude side but I am glad that I got pushed through to speak to Cynthia directly.

Katherine R. 05/11/2020

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Cynthia and her team were great! Excellent communication providing updates and explanations during the process. Cynthia and Jeni provided warm words of comfort and reassurance at a stressful yet exciting time. A team that definitely goes above and beyond! 

Bruce B. 04/30/2020

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“Cynthia and her team were the most amazing and helpful people during this Covid-19 crisis. I was on my own relocating to Texas. Cynthia and the team help coordinate everything for myself and family in California to make this process as painless as possible!!! You guys rock!!!”- Brian H. 04/20/20

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Very efficient and always gets the job done.

04/10/2020 Vanessa B.

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The hardest working group of people I have ever had the pleasure of doing business with.  THANK YOU.

Michael L. 04/04/2008

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Cynthia and her team made the process very easy for me. explained everything I needed to do to make sure I qualified for the loan and no setbacks.

Benito M. 03/07/2020

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I loved how you explained the buying process with email and videos.  Nancy J. 03/31/2020

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Amazing! She and her team helped through the whole process and made so easy, very easy, to communicate. Answered every question as soon as possible. Can't thank her and her team enough.

David H. 02/17/2020

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Quick process and willing to actually help people get into a home.

Victor A. 02/05/2020

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PROFESIONALLY PATIENT PREPARING THE NECESSARY OUTLINE FOR OPENING AND CLOSING!

Clark W. 02/03/2020

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Candy G.  01/28/2020

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Ms. Cynthia helped us through the whole process. With us being 1st time home byer, she answered every question and was patient with us.  I could not have asked for a better person to help us through our journey on home buying. I would definitely use NRL again if I ever purchase a new home because of Cynthia and the whole staff.

Mandi B. 01/27/2020

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We were happy to work with Cynthia again for our refi. She was detailed oriented and helped so much with securing our loan. Ben O. 01/14/2020

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Efficient, communicative, and organized. Thank you!

David C. 01/11/202

 

 

 

 

Cynthia Rock Loan Team of NRL Mortgage

Cynthia Rock Branch Manager #150241

972-771-4925

cynthia.rock@nrlmortgage.com

2435 N. Central Expressway 

12th Floor

Richardson, Texas  75080

United States

 

NRL NMLS # 181407

4400 Post Oak Parkway, Suite 1000 Houston, TX 77027 | NRL Mortgage | Equal Housing Lender | Nations Reliable Lending, LLC © 2020. All Rights Reserved. 713 275-1300 | NMLS ID 181407.