The service was terrific. There was clear communication throughout the process. Cynthia never panicked and was delightful, even when my husband and I were uncertain about how our builders closing delays would affect the process. Cynthia worked with us throughout a ten-month building process until closing. Our closing went so smooth because NRL completed everything needed to ensure that our day was a success. I have given her name and contact information to multiple colleagues. Thank you

Lela A. 11/09/21

I have worked with you 3 times I believe you have been so awesome to work with! Always very professional and efficient and I love doing business with you.

Lisa P. 10/27/2021

Cynthia Rock and her team at NRL were absolutely amazing! I came to them after a terrible experience with another lender. After waiting almost 4 months to close I decided to cut my losses, and I did what I should have done in the first place, go with Cynthia and NRL! Everything Cynthia and her team said they would do they did. I will use Cynthia and NRL for all my lending needs going forward, and will recommend them to anyone looking for a mortgage or ReFi. They truly are the 5 Star choice!

Matthew P. 10/18/2021

Great experience with Cynthia and her team at NRL Mortgage! Highly recommend.

Sam L. 10/01/2021

They take care of your from the very beginning of the buying process through the whole way until you reach your goal!

Jacqueline A. 09/22/2021

Super friendly staff, very informative, made our process SO easy, answered any questions we had, was always able to get a hold of someone.

Zacchary R. 09/09/21

Cynthia, Jenifer, Felicia with NRL; Brian with Goosehead were awesome to work with. The process from beginning to end went smooth and everyone treated us great! Any and all questions I had were answered and both teams were just so pleasant to work with. We the Rubio Family will never be able to thank you enough for helping us with getting our new home. We love it and are beyond blessed. Thank you all so so much and May God Bless you all today and always.

Eddie R. 09/07/21

Cynthia and her team were a fantastic support to me during the buying process, which turned out to be more difficult than expected due to unusually competitive market trends. Cynthia and her team helped me make offers on several homes, and they were patient with me when the competitive market required me to make rush offers on Sunday afternoons in order to meet bidding deadlines. They made a stressful situation bearable, and they really helped me keep my bearings so that I didn't get in over my head, financially. In the end, I got exactly the home I wanted and it's exactly within my financial comfort zone. I'm very pleased.

Valerie W. 07/16/21

Very upfront and transparent ,quick to respond will all the querries and always available 

Sandra F..  07/08/21

Cynthia stayed on top of everything during our loan process. She answered every question, even the dumb ones...lol. If she says she going to do it you can be rest assured that she, or someone on her staff, will get it done. Very impressed.

Tammy P. 04/25/21

Efficient and fast service. They were very nice and patient with me. They got all my questions answered and guided me with anything I needed to do. The e-mails I got with information were very helpful.

Mariana C.  06/02/21

I loved the daily updates! And the friendly staff

Raquel I. 05/16/21

Cynthia Rock is a very helpful lender and she explained everything about the mortgage. She is very friendly and explains everything about the loan process. We wish her every success in her future career.

Raj S. 05/15/21

Cynthia was very prompt and professional, along with her team. We knew the first day that we spoke with her we picked the right team! Most definitely will recommend to others. Thank you Cynthia!

Tammy P. 04/25/21

I absolutely love nrl mortgage and especially robin and Cynthia

03/20/2021

The NRL Lending team worked fast to get my closing completed. They were very friendly and kept me informed throughout the entire process.

Mark W. 04/21/21

Exceptionally Responsive through every step of the process.

Chris S. 04/04/21

They made this process so easy ! Truly grateful for this team.

Nereida N. 03/15/2021

Cynthia Rock and team did an excellent job with our refi. They kept us informed thru the entire process and simply made us feel like family. I highly recommend them!!

Greg M. 03/09/2021

NRL did any awesome job on financing my house and giving me an amazing interest rate. Great Service! Will be financing my next mortgage with them again.

Thank You Ladies :)

Jackeline G. 02/18/2021 

EXCELLENT customer service!

02/15/2021 Candi B

Prompt, courteous, fantastic and amazing to meet all of you and work with you.

01/28/2021

She Really helped us and quick to reply with a answer to our questions

Timothy A. 01/11/2021

Took everything out of our hands and made the process very easy. Would highly recommend them to anyone.

David O. 01/08/2021

Cynthia Rock helped me from getting pre-approved for a home loan to making me a first time home owner! Being a single mother at the age of 40, I never thought I could do it alone and never thought it would be so easy, but with Cynthia's help, I am now a First Time Home Owner! Thank you Cynthia & NRL for all your hard work in making this dream come true!

Amy H. 12/20/2020

The entire Cynthia Rock team at NRL were prompt, courteous, professional, and seemed genuinely interested in working the best deal for MY Situation (as opposed to making the most money for their company.) I would highly recommend them to anyone looking to purchase or refinance a home.

Juanda T. 12/13/2020

Absolutely Amazing

Jacob P. 12/09/2020

NRL has the most amazing staff. They have been informative throughout the entire process making a very delightful experience. They are very responsive to all questions, dependable and reliable in accomplishing any task at hand and with the upmost and honest professionalism. I would recommend the Cynthia Rock Team to all my friends and family.

Pamela C. 01/10/2021

They helped us from day 1.. Fantastic company to work with and no surprises!! We love our new home and lower rate!!

Kudos to Cynthia and her whole team!!!

Dawn L. 11/21/2020

Cynthia was amazing she was very helpful and explained everything to us step by step kept us informed,updated and noticed us when there was any changes it was an honor working with her and I will definitely tell family and friends she is a go to person for a new home thank you and the rest of the nrl team for all the help and getting us in a new home 

Tarence C. 10/27/2020

I will highly recommend Cynthia Rock. She is knowledgeable, professions, organized and is so easy to work with her. 

Shahab A. 09/27/2020

The team was very resposive, polite, and helpful. They answered all my questions and I genuinely felt they had my best interest in mind. I would highly reccommens their services.

Emilio L. 09/14/2020

I'm very satisfied with they're service. I thought I would never be able to qualify for home like the one we bought. I would highly recommend them to my friends and family! Thank you very much to the entire NRL PERSONNEL.

Claudio and Nancy D. 11/04/2020

There such a great team. Very friendly and very helpful. Buying a house is very stressful but they made the process flow smoothly and did everything possible to make me have my dream house!! I would highly recommend there services! thank you!!!

Damariss C. 08/30/2020

They made our home buying process so easy!

Emily P. 08/22/2020

I liked how efficient and timely Cynthia was at sending documents as well as keeping us on task about signing them and returning the documents. NRL sought out other professionals to assure our closing documents were completed by the deadline while working with our hectic work schedules and family life. Best mortgage company experience to date!!  Andrea L  08/09/2020

Was very helpful with everything.

Joe O. 07/28/2020

Prompt replies. Kind, knowledgeable and above all patient with all of our questions.  John J. 08/10/2020

Excellent services, very personable, detailed and kept us updated throughout the entire process. Extremely professional. Will definitely recommend them and use them again.   Lemuel A. 07/31/2020

Wow first off very professional and well experienced. Really knows her stuff. Always attentive to what we needed and any questions that we had. Her and her team did everything they could to get me into a house and they did. Even through this whole pandemic and other obstacles we faced they stuck right there with. Highly recommend Cynthia. God bless her and her team.

John C. 07/02/2020

Cynthia and her team I will say is one heck of a team!! They don’t give up on you and your home! They work hard day in and day out to get done what needs to get done. Thank you for the hard work team.

Savannah D. 06/25/2020

Very professional and efficient team that gets results.

Kenneth M. 06/16/20

The whole team at NRL was so nice and answered all my questions. The process went so fast. I know the rest of the journey with them will be great. 

Maygan A. 06/03/2020

Very helpful throughout the whole process.

Natalie S. 05/20/2020

Cynthia and her colleagues were heaven sent! They helped us so much with all our millions of questions- we are first time home buyers. They made everything so simple and were ALWAYS so helpful, understanding and BEYOND patient.  They were always available to answer any questions we had at EVERY point of this long stressful process. They gave me peace of mind more times than I can count! There aren’t enough words to describe the amazing-ness of this staff!!  Courtney K. 05/05/2020

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Cynthia and all of NRL Mortgage team was very professional, knowledgeable and great on making buying a home not stressful at all. I will definitely refer anyone that I know buying a home to go through your mortgage company.  Alisha R. 04/22/2020

I had a great experience buying my second home everything went smooth and easy! I highly recommend using Cynthia for your lender. My realtor Julie Patton was the best and always answered my questions quickly and helped me through the whole process! Thank you all for helping me get my dream home!

Mason M. 05/18/2020

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Kept me informed at all times...letting me know just what I needed to get for the VA...and that is not an easy thing to do... John B. 04/08/220

when getting a V A loan.....keeping everyone including the agent informed is very important to the whole process.....and that was done by Cynthia Rock at all times......gathering all the information that was needed by the V A....was not a easy thing to do......Cynthia made the whole process as simple as could be......

John B. 04/17/2020

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Awesome service from top to bottom!

Daniel N. 11/09/21

Cynthia and her entire team were helpful, caring, informative and they worked hard to ensure we were able to close on our home without any delays.

Kimberly B. 10/20/2021

Very Friendly, helpful, no nonsense professional group of ladies!!! You all are a great representation of your company name. May God continue to bless your company and future clients! AMEN!

Shawn R. 10/19/2021

Easy she help me through any and everything! Over all she is awesome.

Carlos D. 10/06/2021

Quick and fast respond time , amazing people and always willing to stop and explain everything at any time love y’all.

Ruben G. 09/30/21

They worked hard to make me a homeowner! This team was a blessing!!

Vanessa U. 09/13/2021

Cynthia Rock and her group were most helpful and attentive to our needs and concerns. She was able to answer all of our questions in a timely manner and was very helpful in enabling us to provide the needed documents and information for loan approval. Having retired from Mobil Oil Corp., we have had occasion to move many times and this has by far been the most efficient and seamless process we have ever experienced. Thanks again for all your help and we look forward to our new home in Whitehouse, Texas.

Vance Poe 07/17/21

Cynthia was very friendly and patient with all of our questions. We are first time home buyers, Cynthia and her team made it simple and straight forward to what all we needed.

Marielena O. 07/16/21

Team is very efficient, friendly, and always keeping client up to date on the process.

Talona O.  07/09//21

Very prompt service, everyone I had correspondence with was very polite and helpful. Very knowledgeable staff and made the entire experience pleasant.

Johnathan F. 05/31/21

Helped every step of the way to make it possible to purchase the house and for that I am thankful.

Idalia G. . 05/17/21

Everyone worked so hard to meet our needs very kind people and answered any kinds of questions we had with no hesitation would definitely recommend

Sylvana T. 05/24/21

It was super fast we ended up with a home much earlier the we expected, very friendly people just a good experience for us

Pedro A. 05/05/21

Polite, prompt and available by phone if needed.

Jennie W. 05/08/21

Made the transaction quick and simple 10/10 recommended

Daniel R. 04/19/21

Great communication between my lender and myself and my realtor.
Amazing friendly staff. Always very helpful and eager to answer questions and concerns

Jeremy T 03/16/2021

I would love to thank the NRL team on helping me close on my very first home. Since the minute I made the decision to try to buy a home they made everything easy. My family and I couldn’t be more thankful! I highly recommend Cynthia and NRL!!

Mark E. 03/21/2021

Great experience. Always available and very helpful.

Vanessa O. 03/20/2021

Cynthia and her team are professional, courteous, knowledgeable and go the extra mile to make srue the process is done quickly. They took great care of us and kept us in the loop during the whole whole time. I highly recommend NRL Mortgage and the team.

Oscar C 03/09/2021

Amazing communication, have already referred friends to Cynthia!

Hassan K 03/15/2021

Cynthia and her team are professional, courteous, knowledgeable and go the extra mile to make sure the process is done quickly. They took great care of us and kept us in the loop during the whole time. I highly recommend NRL Mortgage and the team.

Shannon C 02/05/2021

Soooo happy with everything. Already sending referrals to NRL mortgage — Cynthia Rock.

Oscar C 03/10/2021

Great people to work with.
Very professional and very good at what they do.

I will recommend them to any of my friends that would be needing their assistance!

Bea H. 01/11/2021

Great attention to detail, very personalized service. Really wonderful home buying experience.

Justin S. 01/03/2021

I appreciate all the hard work Cynthia did for us.
From the beginning she was upfront about what we needed to do. She always stayed in touch with us every step of the way. Very pleasant to work with even when things got stressful she made sure it would pay off at the end.
Thank you Cynthia!

Jessica C.01/03/2021

Very helpful got me what I wanted and work very quick and made the title company do there job as well and get all paper work together fast to sign and close, very very pleased thank you

Jesus G. 01/14/2021

Amazing team that works hard to make sure you get the best help! 

Peyton D. 11/25/2020

Cynthia and her team were absolutely amazing! Very attentive and easy to get ahold of any time I had a question! Made buying our home an easy and a less stressful process! Can’t say enough good things about Cynthia and her team!

Kristena S. 11/26/2020

Cynthia is fantastic and has a top notch staff to walk you through the whole process of buying your home!!

Great job!!

Shawn L. 11/27/20

Thank you all for helping me get the home. And I really appreciate everything you all done for me. Thank you for all for helping me with the loan. Yes I will recommend to you all. Thank you all very much and God bless you all.

Verna L. 10/01/2020

Great experience. Definitely recommend. smooth process. Answered any questions I had, was very quick in getting back to me, and super friendly.  Everything was complete by our closing date. 

Esmeralda C. 09/16/2020

Everyone was super helpful and kind and made me feel so excited about purchasing my dream home! Forever grateful for each person who helped me in this process.

Alexandra C/ 09/09/2020

You make everything clear and you do your work efficiently and in a timely manner. Your friendly staff makes doing business with you a very pleasant experience. I recommend you to others without reservation. You are a rare group!  

Darel R. 08/31/2020

Wonderful experience with Cynthia and her staff helping us along the way with our home buying journey. Received phone calls, texts and emails to update us on the progress of our loan. We are very pleased. Judy S. 08/29/2020

The absolute best team of people I have ever met!!! Great communication skills from every member of the team. Clear easy to follow instructions. Easy team to work with as a first time home buyer we had alot of questions they were always willing to help. Highly highly highly recommend. I can't stress enough best team out there!! ❤❤❤❤

Joey F. 09/09/2020

The videos were awesome to understand and the outstanding communication we had with Cynthia and her team made our first home purchase so smooth and peaceful. We were blessed to have a over the top qualified and professional team in every step in getting in our house. Loralinda C 08/10/2020

Made it so easy made my dreams come true she has a great team thank you for everything 👍!

Armando R. 08/08/2020

Cynthia and her team were absolutely fantastic from day one until the day we closed! She was always and when I say always (She answered every single one of my phone calls) and answered my questions/concerns in an unreliable time frame!  I WILL ABSOULTELY be telling and recommending Cynthia to all of my friends, family or anyone else that is looking for a new home!  Thank you so much for the incredible experience we had with y'all and restoring our faith in mortgage companies and the whole home buying process!!!! From the McDaniel Family we are forever grateful to Cynthia and her team!!!! 

Ty M. 07/10/2020

Awesome and so helpful, very professional team!!  Thank you. Tammy M. 07/04/2020

Deneed A.  08/07/2020

Everyone is very knowledgeable and helpful and a very friendly staff.  I commend them on their work with me in my home buying process. I am definitely going to recommend them to friends and family.  

Andre J. 06/15/20

Great experience! The house buying process was so smooth thanks to Cynthia and Jenifer! I would highly recommend to others! Thank you so much!

Christina M. 06/12/2020

Such an amazing company! Cynthia Rock and Robin Wise have been angels and a true God send to help me and my family purchase our dream home! I highly recommend NRL for your mortgage needs!

Cheyenne  06/15/2020

Thank You, I appreciate the guidance and support during the home buying process. The first person that I contacted was a little pushy and verged on the rude side but I am glad that I got pushed through to speak to Cynthia directly.

Katherine R. 05/11/2020

Cynthia and her team were great! Excellent communication providing updates and explanations during the process. Cynthia and Jeni provided warm words of comfort and reassurance at a stressful yet exciting time. A team that definitely goes above and beyond! 

Bruce B. 04/30/2020

“Cynthia and her team were the most amazing and helpful people during this Covid-19 crisis. I was on my own relocating to Texas. Cynthia and the team help coordinate everything for myself and family in California to make this process as painless as possible!!! You guys rock!!!”- Brian H. 04/20/20

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Very efficient and always gets the job done.

04/10/2020 Vanessa B.

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The hardest working group of people I have ever had the pleasure of doing business with.  THANK YOU.

Michael L. 04/04/2008